How to Book Your Event.
After you have built your wishlist and met with us you will be ready to book your event. After your consultation we will update any items that need to change on your quote and then resend it to your email. It is important that you review your quote and confirm all the information is correct. Please double check your contact information, your event address, and event date. Then make sure all of your line items on your quote look correct. If you are confused about anything then please contact us so we can clarify it.
Once everything looks correct on the quote you can review the terms and conditions and electronically sign your quote. After it is signed, your quote will turn into a payable invoice. We require a 50% deposit to save your date. If you do not pay your deposit immediately we cannot guarantee your equipment will be available on your event date. This deposit is non-refundable.
After you have paid your deposit, you can reply to your invoice email or call us to make any updates. We will then contact you approximately 3 to 4 weeks before your event day and finalize your invoice. At this time we will confirm your event date and delivery and pickup times.
If your event is in a church building, if you have not already done so, find out if we can set-up the morning before your event date.
If your event is in a venue, we will usually contact the venue directly to confirm setup and takedown times. Some venues allow us to come and set up our equipment before your scheduled setup time.
If your event is in a backyard or private residence we will sometimes come and setup two or three days in advance and take down the following Monday. Please confirm with the home owner if this will work.
Your final payment is due 30 days before your event. If you do not make your final payment your equipment may be unavailable on your event date.
We are look forward to setting up your event!